Question 1

Can I delete a message already sent on SMERGERS?

Accepted Answer

Yes, you can delete messages sent by you. Visit the inbox page of the introduced member, identify the message that you want to delete, and click on the red "X" icon on the top right corner of the message. Confirm the deletion by clicking on the "Delete message" prompt.

Question 2

My profile was previously activated but is now "Closed" or "On hold" even though my subscription has not expired. Why?

Accepted Answer

We regularly scrutinize profiles, and depending on the results of our routine checks and input from users of the platform, your profile may be flagged for a re-verification. It will remain in the inactive state until the verification process is completed by the team. Please write to us with any proof/documents which could help us verify and re-activate your profile faster.

Question 3

How do I request permanent data deletion on SMERGERS?

Accepted Answer

Login to the account which you would like to permanently delete and then visit the following link: https://www.smergers.com/profile/delete-account

Question 4

How can I unsubscribe from emails?

Accepted Answer

Log in to your Dashboard, click your profile picture on the upper right corner and select "Settings" as shown in the image below. You'll see an option to update your "Email Preferences" on the left side.

Question 5

How do I change my existing password?

Accepted Answer

Log in to your Dashboard, click on your profile picture on the upper right corner and select "Settings" as shown in the image below. You'll see an option to "Change Password" on the left side of this page.

Question 6

Where can I see the number of emails sent as part of accelerated marketing?

Accepted Answer

Login to your Dashboard and click on the Introductions page. Accelerated marketing emails appear as Exclusive Emails Sent on the left hand side, directly beneath the Profile Insights graph, along with the number of emails already sent. The emails are sent over a period of 3-4 weeks after profile approval.

Question 7

Is there an option to temporarily close my profile?

Accepted Answer

There is no option to temporarily close a profile. You can instead "Close" your profile and reopen it when required. To close your profile, log in to your dashboard and click on the "Close" button on the profiles shown below. Please note that the subscription validity will remain unaffected and will follow the original payment date.

Close Profile

You may reopen your profile anytime within the subscription validity by clicking on "Edit & Reopen" as shown in the picture below.

Reopen Profile

Question 8

How are notifications generated on my dashboard?

Accepted Answer

Dashboard notifications are based on the location and industry preferences set in your account. You can edit the same by visiting your dashboard and clicking on the "Account Details" section on the left side under your profile picture.

Question 9

Can I display the logo and company name on my advisor profile?

Accepted Answer

The display of the logo and company name for advisor profiles, funds, and banks will be determined by SMERGERS based on several factors including but not limited to: the date of establishment, past deal closure information, positive feedback received from businesses, etc. If you wish to not have your logo and company name displayed, you can send us an email at help@inbox.smergers.com.

Question 10

How to use Bundle Plan credits to upgrade expired fast track profiles?

Accepted Answer

If you have Fast Track credits left from your Bundle plan, you can use the same to re-upgrade your expired business profiles. To do the same login to SMERGERS, click on "Edit" under the profile you wish to resubscribe, and scroll all the way down to choose “Existing Fast Track Credits” as shown in the picture and click "Submit".

Question 11

What is the official email address mentioned in the profile used for?

Accepted Answer

The official email address is used only for verification purposes. All transactional and marketing emails, based on your email preference, are sent only to your registered email address and not to the official email address. Even introduced members see only your registered email address and not the official email address mentioned in your profile.

Question 12

I have problems with the party I closed a deal with. What can I do?

Accepted Answer

SMERGERS is an online marketplace that connects businesses, investors, franchises and advisors. While we carry out basic checks on profiles that go live on the platform, the final responsibility of conducting thorough due diligence prior to deal closure lies with the users. You may also refer to the best practices.

If there is any transaction related concern at any stage, then both parties need to resolve it along with their concerned team and, if necessary, seek legal recourse. SMERGERS would be unable to mediate such disputes between parties as it is beyond the scope of our services. However, we encourage the aggrieved party to report the issue by sharing complete details and documentation so that our team can go through it, investigate the matter, and take appropriate steps on the platform as deemed necessary.

Question 13

Will payment for a subscription plan be charged automatically on a recurring basis?

Accepted Answer

None of the subscription plans on SMERGERS renew automatically. User will have to manually resubscribe to continue using the plan based on the validity of the plan. Details of paid plans can be viewed here.

Question 14

What is SMERGERS?

Accepted Answer

SMERGERS is derived from "SME" (Small Medium Enterprises) and “Mergers”. The online platform was developed to help SMEs to find reliable matchmaking and transaction opportunities i.e. Mergers & Acquisitions (M&A), Private Equity, Venture Capital Fundraising, Debt Syndication, Joint Ventures, and Franchising.

SMEs across the globe have been underserved by traditional Investment Banks, especially in the area of Mergers & Acquisitions (M&A). SMERGERS is an alternative business matchmaking platform for such small to mid-sized enterprises to access affordable investment banking services to sell, buy, invest, franchise, or divest businesses through an online platform.

The SMERGERS Logo, featuring six interlocking square boxes, represents our core mission and the six steps of the M&A process: Deal Discovery, Business Valuation, Negotiation, Financing, Due Diligence, and Closure Agreements. We offer these services either through in-house services or partner firms. To learn more about us, visit www.smergers.com/about

Question 15

How to accept a business proposal?

Accepted Answer

If a business proposal sent to you meets your investment criteria, you connect with this business for free. To connect with the business directly from your email, simply click on the green "Connect" button as shown below.

Alternatively, you can also visit the Messages section on the top right of your dashboard to view all proposals received. Click on the "View" button to see the business details as shown below. Type your message to the business and click on the "Connect For Free" button to directly connect with the business.

Please note that accepting a proposal is free and your introduction credits are not used when you connect with a business or franchise which has sent you a proposal. For more details please refer to: Do my credits get used if I accept a proposal?

Question 16

How to archive introductions I'm no longer interested in?

Accepted Answer

All introductions that you no longer wish to pursue or have been concluded can be archived by clicking on the "Archive" button on the bottom left of the introduction card as shown below. All archived introductions can still be accessed by clicking on the "Archived" tab on top of the introductions page.

Question 17

How to resubscribe to emails from SMERGERS?

Accepted Answer

If you accidentally unsubscribed to all emails from SMERGERS, you can resubscribe by logging in to your dashboard. Click on "Edit" next to "Email Preferences" on your profile card. Under the “Important Communication” you could choose the “Subscribed” option as shown below and save the changes.

If you are unable to log in to your account, you can click on this link: Not receiving emails from SMERGERS and follow the instructions provided to re-activate your email address.

Additionally, if you wish not to receive any marketing emails from SMERGERS (and wish to receive only important communication regarding your profile and queries) you can select "No Email" option for New Opportunity Notifications and Business Proposals.

Email Preferences - Edit Email Preferences - 2nd Page

Question 18

How is the blue title on my business profile generated?

Accepted Answer

The title in blue is auto-generated based on the industry and location of your business. If you would like to convey a specific title, the same could be incorporated in the single line description which appears right below the title.

Question 19

Why haven't I heard from SMERGERS after submitting my profile?

Accepted Answer

SMERGERS follows a priority based queue to review profiles due to the high volume of profiles we receive each day. Paid profiles are actioned within 1 business day as per our service guarantee. Ensure complete and relevant information is updated on your profile along with your official email address, verification documents and images as applicable. Such profiles are prioritised higher in the queue.

Question 20

Who should register on SMERGERS?

Accepted Answer

Business owners, Entrepreneurs, Franchise owners, Investors, Business Buyers, Lenders and Financial Advisors who would like to be in the know of latest deals in their industry register on SMERGERS.

Question 21

How can I deduct Advance Tax/TDS for payment towards SMERGERS' services?

Accepted Answer

Advance Taxes / TDS might be applicable to your business, depending on its location. Once the complete payment has been made towards SMERGERS, depending on your country and applicable tax rules you will need to submit the Advance Tax / TDS certificate to SMERGERS so we can process and provide a corresponding reimbursement.

Question 22

Why can't I browse SMERGERS website without registering?

Accepted Answer

SMERGERS is a private network of members and hence all users are required to register and login before they can view a profile on the website. It is quick and easy to register on SMERGERS. Click here to get started.

Question 23

I see some proposals sent from my free business profile. Who sent this?

Accepted Answer

If you started your business/franchise profile creation on a specific investor/buyer page, then the free proposal is triggered to that member after activation of your profile. This would show up as a proposal on your introductions page.

For a select few profiles, SMERGERS also sends out proposals on a complimentary basis to improve the chances of a deal closure.

Question 24

Do you provide any analytics on my profile?

Accepted Answer

The analytics which we currently provide are accessible from your dashboard as shown in the picture below. Click on the numbers to view further details:

You can also access Profile Insights from Introductions page as shown in the picture below:

Question 25

How do I cancel an introduction?

Accepted Answer

An introduction cannot be canceled once it has been initiated because the other party would have already been alerted of this introduction. In case you are not interested in connecting with this party, send them a note regarding the same. However, there won't be any re-credits provided for this.

Question 26

Does SMERGERS offer a discount on subscription plans?

Accepted Answer

SMERGERS does not provide any seasonal discounts. The pricing for all users remains the same, as per what is shown on the website. On subscription renewals, select profiles may be offered discounts for a limited period of time which will be selectively informed to the concerned user over email. To ensure you can take advantage of any such offers follow our social media accounts:

Instagram

Facebook

Twitter

Youtube

Question 27

What is the traffic on www.smergers.com?

Accepted Answer

SMERGERS is one of the fastest growing website in our industry and we rank amongst the very top. SMERGERS has a global footprint with users from many different countries. Depending on the level of engagement at the time, some countries may exhibit high activity. One can load the live map on the home page or use the location filters on the Business for Sale and Investors & Buyers pages to discover the total number of registered businesses and investors. SMERGERS’ web traffic rank can be checked by clicking on the link below and comparing it with other websites:

https://www.similarweb.com/website/smergers.com

Question 28

How to update company name, tax number and other details in the invoice?

Accepted Answer

Changing a specific invoice is possible only if you have not already saved it and only in the same month the payment was made.

To edit your invoice, log in to your dashboard and click on the top right picture of yours and select "Invoices". Find the invoice which you would like to update and click on "Print Invoice" next to it as shown below. This should open up a page with default billing details from your account. You can edit and save this information, provided it was not saved earlier and the payment was made in the same month. If the invoice is already finalized then it will directly download the invoice without allowing you to edit the same.

To update your default billing details visit your dashboard and click on "Update Details" below your profile card and enter the details as shown below. These values will be used as default details for your future invoices.

Please note that GST number can be updated only on Indian payments and not on Export invoices. If valid GST is updated in the same month of payment and the filing does not reflect on your GST portal even after 3 months of payment you can reach out to us at help@inbox.smergers.com. If you wish to display a VAT/Tax number on your Export invoice, you can add the same next to your company name, for example, "TransTech Restaurants LLC (VAT: 987654321)"

Question 29

How do I close my profile?

Accepted Answer

Log in to your dashboard and click on the "Close" button on the profile which you would like to close. Refer to the image below:

Kindly note, closing a profile does not mean that we will be deleting your information permanently from our database. We retain confidential information from closed accounts to derive industry knowledge, comply with law, prevent fraud, collect any fees owed, resolve disputes and take other actions otherwise permitted by law.

Question 30

How should I proceed in case of a payment failure?

Accepted Answer

You may try alternate payment methods highlighted in the links below in case of a payment failure. You can also check if your card is enabled for international transactions or use an alternate card.

https://www.smergers.com/faq/how-do-i-pay-using-stripe/251/

https://www.smergers.com/faq/i-need-smergers-bank-account-details/250/

Question 31

Why am I being asked to upgrade?

Accepted Answer

The free plan is available only for your first profile on SMERGERS so you can understand how it works and experience the capabilities of the platform. Kindly note that we allow only one free profile per user or per company and it is possible that someone else from your company could have utilized this free profile. For consecutive profiles you will have to upgrade your profile to enjoy uninterrupted services.

If you are being asked to upgrade on your first profile, it could be because of a variety of reasons including, but not limited to, a similar profile on a different account, expiration of the profile term of your previous profile, default of fee payments towards SMERGERS, inactivity / bad experience for users etc. Please note that we will be unable to provide specific details regarding why your profile was marked as "Needs Upgrade" and any details of the previous profiles due to privacy reasons. You can still continue using our platform, but only on a paid plan as we are unable to provide any free plan services.

Question 32

What should one do if a member or a business owner doesn’t respond post the introduction?

Accepted Answer

Post the introduction if you’re unable to establish initial connect, then kindly report the issue on your dashboard. Ensure you've tried every means to reach out to the party after fetching the contact details available on your dashboard.

However, if the initial connect has already been established and the party is now not responding, then it would simply mean that they may not be interested to pursue the transaction with you. You may follow up after a few weeks if you wish to and then move on and explore the possiblility of connecting with other parties on the platform.

Question 33

What formalities need to be completed post successful deal closure?

Accepted Answer

Once a deal is successfully closed, as per T&C, both the investor/acquire/advisor and the business should promptly disclose in absolute good faith the correct transaction value and transaction closure date to SMERGERS by sending an email to info@smergers.com within 2 business days of transaction closure.

The business/franchisor is also liable to pay the finder’s fee, except in the case of advisor listed profiles as per the contractual agreement. In case of non-compliance, the onus falls on both investor and business to clear the finder’s fee along with penalty interest of 4% per month. Failure to do so would attract legal action from SMERGERS.

Question 34

When would SMERGERS re-credit an introduction?

Accepted Answer

Users need to report the issue with complete details on the specific introduction on their dashboard within 30 days from the date of introduction. Post reporting the issue, we reach out to the concerned business owner to understand the problem. Kindly note this process may take upto a week. Under the following circumstances, SMERGERS re-credits the introduction:

- No initial contact can be established between the business and the interested member

- Inital contact has been made, but it was learnt that the business is already sold or not available for transaction

- There is material difference between what is mentioned in the profile and the actuals of the business

Please note, SMERGERS may ask you for related documentary proof/email exchanges before accepting your request and recrediting your account.

Question 35

How long does it take to successfully close a deal on SMERGERS?

Accepted Answer

Deal duration is highly dependent on the attractiveness of the industry and business proposal. We have seen deals take anywhere between 10 days to 2 years. Deal duration is also affected by the depth of due diligence conducted, keenness of the business owner and information availability.

Visit our testimonials page here to see the time taken to close deals by some of our members on SMERGERS.

Question 36

Can I send attachments through SMERGERS messaging system?

Accepted Answer

Yes, you can. SMERGERS messaging system offers a convenient and easy platform to exchange attachments post the introduction.

Question 37

How do I change my registered email address?

Accepted Answer

Please use one of the below options to change your registered email address:

1. If you are able to log in and have access to your existing email address or phone number: Log in to SMERGERS using your existing email address and follow steps provided this link to automatically update your registered email address: https://www.smergers.com/accounts/migration/

2. If you are able to log in and do not have access to either your registered email address or phone number: Please update your official email address in your profile to the new email address and send us an email at help@inbox.smergers.com from your new email address requesting the change. Please allow 24-48 hours for us to verify and activate the change.

3. If you are unable to log in and do not have access to your registered email address: We regret to inform you that we are unable to change your registered email address. Instead, we suggest creating a new profile on SMERGERS with your new email address in order to continue using our platform.

Question 38

How do I edit my profile?

Accepted Answer

Login to your dashboard and click on the “edit” button to update your profile. Kindly note SMERGERS team can take upto 2 business days to review edits and approve the profile back on the platform.

Question 39

Do I get the investor's contact details after subscribing for a plan?

Accepted Answer

Member’s contact details are available only if they accept your business proposal or directly connect with you. Paid plans give you credits that can be used to send proposals to a certain number of investors/buyers. To learn more click here.

Question 40

Do I need to pay to create a profile on SMERGERS?

Accepted Answer

There are both free and paid plans on SMERGERS. You can choose to have a basic profile on SMERGERS which has Zero listing fee. You can get started by clicking here. In case you wish to upgrade, benefits of a paid plan can be viewed here.

Question 41

Does the ordering of my profile change upon editing?

Accepted Answer

Ordering of a profile does not improve upon frequent edits. In fact it partially loses its visibility when in edited status. See details here. A profile should only be edited if there is any new or meaningful change to the existing information.

Question 42

Where do I see contact details upon introduction?

Accepted Answer

Upon successful introduction, the contact details would appear on your dashboard. Kindly login to your dashboard and click on the number displayed under “Introductions”.

Question 43

How does SMERGERS decide sorting order of profiles?

Accepted Answer

Ordering of business, investor and franchise profiles depends on a combination of factors including listing date, rating, location relevance, industry, transaction type, feedback received, etc. The order is determined by the system and cannot be manually changed. Instead one can work on improving their ratings as provided here as it is one of the important parameters which affects profile ranking.

Question 44

How do I follow up on a proposal sent to an Investor/Buyer?

Accepted Answer

Unfortunately there is no way to follow up on proposals already sent and you can send a proposal only once to a specific member as repeated proposals may be considered spammy. If you don't hear from the investor/buyer, that would mean they have not accepted your proposal yet. If they accept your proposal, you'll automatically receive an introduction and see their contact details in your dashboard. To see the status of your proposals visit www.smergers.com/faq/how-can-i-view-the-status-of-proposals-sent-on-smergers/234/

Question 45

Can I use the same subscription plan to connect with both businesses and investors?

Accepted Answer

There are separate plans to connect with businesses and investors. Buy side plans helps you connect with business owners and Sell side plans helps you connect with investors by sending your business proposal.

If you want to connect with a business, you need to have a valid investor profile and subscribe to a buy side plan.

If you want to connect with investors, then you need to have a valid business profile and subscribe to a sell side plan.

Subscription plan details can be found here.

Question 46

What does physical asset include?

Accepted Answer

Physical assets would typically include equipment, plant and machinery, furniture and fixtures, building and property which the business is offering to the investor/buyer as part of the transaction. Cash in hand, cash in bank and any security deposit paid too can be considered as physical assets as long as these are provided to the investor/buyer as part of the transaction.

Below are a few examples of what should not be considered as a physical asset:

Any asset which is intangible such as Experience, Software, IP, Trademark, Goodwill
Any asset which is not being offered to the investor/buyer as part of the transaction

Question 47

Is my profile still visible in the EDITED mode?

Accepted Answer

When a profile is amended, it moves to the "Edited" mode and stops appearing in the list of profiles on SMERGERS, till all the edits are approved by our analysts. But users who you've already been introduced with and users who have bookmarked your page will continue to see your profile. Kindly ensure that you do not repeatedly edit your profile as that will affect your visibility on the website.

Question 48

How can SMERGERS help Business Advisors / Business Brokers?

Accepted Answer

SMERGERS provides a ready made platform for Business Advisors / Business Brokers to scout opportunities on behalf of a client.

If you have a registered business advisory firm or a client mandate, then you may create an advisors profile. Details of both buy side & sell side advisor plan can be found here. Fast Track Bundle plan on the sell side is exclusively available for advisors.

Our analysts will get in touch with you once you have registered on the platform to curate and approve the profile.

Question 49

How do I upgrade?

Accepted Answer

Upon logging onto your dashboard with your registered email id, click on “Upgrade and Send Proposal” / “Upgrade and Connect” and choose the plan as per your requirement.

Question 50

Why is profile listing date not disclosed on SMERGERS?

Accepted Answer

Date of listing is not displayed on any profile because deals should be judged purely based on the merit of the business/profile and not based on the duration it is live on the platform. Deal-making is a typically a long drawn process and can take anywhere between a few weeks to a few years.

You can always Sort by "Recently Listed" on the Business for sale, Investors & Buyers, Franchises tab. In case you get connected with an opportunity that is no longer available, then kindly login to your dashboard and report the issue for that specific introduction.

Question 51

Can I use PayPal account to pay?

Accepted Answer

Unfortunately we do not have the option to pay thorugh PayPal. For alternate modes of payment please refer to: https://www.smergers.com/faq/which-modes-of-payment-do-you-accept/52/

Question 52

What is a proposal and how is it triggered?

Accepted Answer

A proposal is an email alert sent to an investor/buyer by a business proactively. The proposal email contents include the same details provided in the business profile. You cannot include any custom messages with your proposal. Depending on the plan subscribed to, the proposal is either triggered by SMERGERS or by users themselves. Typically most proposals by SMERGERS are sent within 2-4 weeks, but would also depend on the available matches as it is sent only when a suitable match is found on the platform.

When SMERGERS triggers a proposal, it considers a combination of various parameters such as transaction type, deal value, location, industry preference, etc to identify prospects. From our prior experience, we see during discussions both parties stretch in terms of valuation and close deals and hence the system has been accordingly designed to relax the limits up to a certain percentage.

Question 53

Why aren't my introductions being automatically approved even though I am on a 'Paid' plan?

Accepted Answer

By and large our system automatically approves most introductions. But in certain cases, where the introductions falls outside defined parameters or the availability of the business/franchise is unknown, human intervention is required to check the same and take necessary action.

Question 54

Why is the status of my profile not LIVE?

Accepted Answer

A profile may not be LIVE due to various reasons. Upon logging onto the dashboard with your registered email id, the system would display the reason and the next course of action that needs to be taken to move the profile to LIVE status.

In the example image below, the profile is not LIVE due to Upgrade Required. All that needs to be done to re-activate the profile is either click on "Upgrade and Send Proposal" or click on "Edit" and follow the onscreen instructions.

Question 55

Why was my profile rejected as 'Duplicate'?

Accepted Answer

Our system has an automatic detection of duplicate and matching profiles. If your profile was rejected as duplicate, you can still use SMERGERS platform on a paid plan, as we are unable to provide you with free plan benefits. Kindly upgrade your profile if you wish to register on SMERGERS.

Question 56

How successful has SMERGERS been in helping its users successfully close a deal?

Accepted Answer

SMERGERS is a discovery and matchmaking platform with a global reach. It helps in connecting Businesses, Investors, Acquirers, Lenders, M&A Advisors and Boutique Investment Banks across locations, industries and transactions.

Over the years numerous deals across both traditional and sunrise sectors have been successfully concluded on SMERGERS. Some of the deals which we can share publicly are available here.

Question 57

How do I pay using Stripe?

Accepted Answer

Click on the link below and choose Stripe as the payment gateway.

https://www.smergers.com/dashboard/?payment=failure

Kindly ensure you are logged in using your SMERGERS registered email id.

Question 58

I need SMERGERS’ Bank account details.

Accepted Answer

The easiest and fastest way to subscribe to a plan on SMERGERS is through the online payment gateway, using a credit/debit card. It is highly recommended to pay online instead of bank transfer, as this incurs additional costs and may cause delays. If you have tried all options and are still unable to pay through the online gateway, you can click on the link below and select the "Bank Transfer" option.

https://www.smergers.com/dashboard/?payment=failure

Please make sure that you are logged in using your SMERGERS registered email address. If you are making a transfer from a different country, you may need to confirm wire transfer charges with your bank before making the payment. For wire transfers, it typically takes 5-10 business days for the amount to reflect on your profile, depending on the country it is being transferred from.

If you are unable to find the 'Bank Transfer' button here, please email us at help@inbox.smergers.com with the plan you are interested in and a link to your profile. Our team will respond with the Bank details and the amount to be transferred.

Question 59

I need help in navigating the website. Can you provide a demo?

Accepted Answer

SMERGERS is an incredibly simple and easy-to-use platform. The entire process of identifying an opportunity or connecting with a member is a seamless exercise. While we do not provide personalized demos, you can check out our demo video here:

How to Sell My Business

How to Buy a Business

Question 60

How can I report issues?

Accepted Answer

Report issue option allows a user to provide feedback on a specific introduction that was made on SMERGERS platform. Once an issue gets reported, depending on the feedback provided, SMERGERS reaches out to the concerned user to resolve the issue. Kindly note the process of reaching out to the concerned user and resolving the matter may take up to a week.

How to report the issue - Login to your dashboard using your registered email id. Click on the number below “Introductions” as shown below.

Introductions page with all the introductions made so far opens up. Choose the introduction for which the issue needs to be reported and click on "Report Issue" button as shown below.

Please be advised that issues should be reported only for legitimate reasons and only after you have made every effort to contact the other party and resolve the matter. If you are still unable to resolve the issue, you may report it objectively within 30 days of introduction, including all necessary details and evidence for SMERGERS to effectively address the concern. Kindly note that repeated misuse of this feature or reporting issues without adhering to the appropriate guidelines may result in the suspension of your profile without further notice.

Question 61

How to bookmark a profile and later access it?

Accepted Answer

Login to your SMERGERS account with your registered email address. Look through any profile and click on the "Bookmark" button on the right-hand side as shown below to save the profile.

How to bookmark

To view all of your bookmarked listings, click the circle in the top right corner, then choose "Bookmarks and History," as shown in the image below:

Question 62

I already have a profile on SMERGERS and have a few questions. Can someone call me or can you provide your contact number?

Accepted Answer

We request you to send us your question through the 'Contact Us' page (https://www.smergers.com/contact-us/) so the appropriate team can revert to you with proper resolution or contact you over the phone to clarify your doubts. It would be difficult for us to assign the right person without knowing your queries. If you have subscribed to the professional plan or account manager plan you would have received an email with your account manager's phone number for ad hoc phone support.

You could also check out our FAQs here

Question 63

What are the benefits of subscribing to a paid plan on SMERGERS?

Accepted Answer

SMERGERS provides various subscription plans for businesses, investors/buyers, advisors/brokers, and franchisors. Kindly note subscribing to a plan does not guarantee a deal closure. Paid plans enhances your visibility and fastens the deal process as they are prioritized on the platform. On the business and franchise side, it allows you to send proposals to investors of your choice. Different plans can be chosen based on your requirements as per the options available below:

If you’re looking to sell or seeking investment for your business – View Plan Details

If you’re looking to buy or invest in a business – View Plan Details

If you’re a registered business broker / advisor – View Plan Details

If you’re looking to franchise your business – View Plan Details

Click here to read testimonials from some of our members who have recently closed deals on SMERGERS.

Question 64

How do I access my invoice?

Accepted Answer

We have a computer generated invoice which is immediately available after payment on your dashboard. Kindly login to your dashboard. Click on user icon on the top right corner and select "Invoices". Kindly refer to the picture below:

Changes to billing details and addition of tax numbers are allowed only once and only in the same month the payment was made. For further details read this.