VOIP Services Company Investment Opportunity in Belgrade, Serbia

The cornerstone of the company business and differentiator is the web calling app which enables more efficient and quality real-time communications across web and telco domains.

Our web calling solution improves both, the inbound and outbound communications of an organization. It consists of more cloud services, apps, scripts, widgets, and tools that facilitate the integration of our solution at companies' websites, applications, posts, signatures, add-words ads, etc. It is especially suited for web-shop sales, telesales, online service support, and distance phone services as a channel for receiving calls from web visitors and as an efficient web dialer, and a call campaign manager. It is an alternative to the traditional call centers which brings easy-to-deploy integration with digital business while disclosing many limitations of the old fashion communications.

1. Premium telephony service:

This is our basic voice service that enables premium business telephony everywhere. Service is being established immediately without any costs of onsite installation. The customer takes the phone, plugs it into the internet, and starts calling and receiving the calls. We provide DIDs for all cities in Serbia, as well as for the USA, UK, Germany, Austria, and so on. For international VoIP calls we provide the best rates in Serbia.

This service is mainly provided on SIP phones or ZoiPer clients.

2. Web calling:

By installing the web calling button on web site it's possible to reach sales reps, consultants, or support without waiting. The connection is established immediately. There is no waiting for the "answering of the first available operator", like in classical call centers. There's not even any operator, as site visitors talk directly with the salesman of the product that's he interested in. And even more of that, a site visitor knows in advance, whether the person is available or not, while on the other side salesman knows in advance from which product he is receiving the call. Several agents can be programmed to answer the call from one, like in call centers. Implementing AI in web calls will create an intelligent virtual communications agent, which will know to connect every visitor with the most suitable salesman or support, for any given mix of revenue, costs, and customer satisfaction input parameters.

Tangible assets: Consists of virtualized cloud infrastructure for premium business telephony and unified communications services, which is built on Siemens / Atos - Unify, carrier-grade enterprise soft switch OpenScape Voice, and associated servers and applications: UC, SBC, branch, mobile, accounting, fault and trace management, etc.

Intangible assets: Consists of a self-developed application for web calling and easy dialing and 2,000+ various user licenses for mentioned applications.

The HQ of the company is in the very center of Belgrade. The servers are located in the data center. The business is operated mostly via the Internet.

The business is bootstrapped. At the moment it is financed on its own by selling the services. The business owner is the sole owner of this company. For further development and international expansion, it's necessary further investment.