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Call Center Seeking Loan in Noida, India

Technology-powered business process outsourcing with 360-degree CX-focused ITeS provider seeks loan.
This transaction has concluded.

Established 20-30 year(s)
Employees 500 - 1000
Legal Entity Private Limited Company
Reported Sales USD 3 million
Run Rate Sales USD 4.3 million
EBITDA Margin 16 %
Industries Call Centers + 1 more
Locations  Noida
Local Time 10:36 PM Asia / Kolkata
Listed By Management Member
Status Moderately Active
Overall Rating
Seeking Loan
USD 1 million for 8.0% annual interest, 5 years (Native Currency: INR 80,000,000)
Reason: Need funds to repay the loan and for further expansion of the company to Bangalore and Chennai.
Collateral Available: USD 1 million
Includes physical assets worth USD 600 thousand
Documents
Business Overview

- ISO 9000, ISO27000 certified customer support service company with over 70 clients in Noida.

- The services include inbound/outbound contact and omni channel enabled customer services solutions for different industries like healthcare, banking, insurance, telecom, automobiles, aviation, and logistics.

- We have over 50 clients for SaaS-based model business and 15 clients for call center-based business. Out of which 1 is international client and rest are domestic.

- 25% of our sales are generated through SaaS and 75% of sales are generated through call centers.

- The company has a loan for which the interest rate is high. We are looking for low-interest debt to repay the loan.

Products & Services Overview

Provide omni channel-enabled customer services solutions and inbound/outbound contact.

Assets Overview

Tangible - Furniture, desktops, laptops for 800 employees.

Intangible- Software and trademark.

Facilities Overview

5,000 square feet of office space with a monthly rent of INR 4 lakhs.

Capitalization Overview
Not Disclosed
Recent Activity
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This transaction has concluded. View similar business opportunities on SMERGERS
Disclaimer: SMERGERS is a regulated marketplace for connecting business sell sides with investors, buyers, lenders and advisors. Neither SMERGERS represents nor guarantees that the information mentioned above is complete or correct.

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